Artisan Kyoto Privacy Policy

Artisan Kyoto ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and manage your personal data in connection with the services we provide (the "Services").

1. Information We Collect

We may collect the following personal information:

Name, email address, phone number, address
Reservation details (desired experience, preferred date, number of participants, etc.)
Payment information (such as credit card details)
Inquiry details
Access information (IP address, cookies, etc.)

2. Purpose of Use

We use the collected personal information for the following purposes:

To accept, manage, and execute experience reservations
To confirm reservations and communicate with customers
To process payments and invoices
To improve our services through surveys and analysis
To prevent fraudulent activities and ensure security
To respond to customer inquiries
For purposes incidental to the above

3. Sharing of Personal Information

We do not provide personal information to third parties unless:

We have obtained the customer’s consent
Required by law
Necessary for business operations, such as sharing with artisans, interpreters, and delivery companies
Sharing with advertising and analytics providers (e.g., Google LLC) using cookies

4. Management of Personal Information

We implement appropriate security measures to prevent unauthorized access, loss, destruction, and leakage of personal information.
Personal information that is no longer needed will be deleted or anonymized promptly.

5. Use of Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve user experience and analyze site usage.
You may disable cookies through your browser settings if you prefer.

6. Requests for Disclosure, Correction, and Deletion

If you wish to request disclosure, correction, suspension of use, or deletion of your personal information, please contact us at the address below. We will respond appropriately in accordance with applicable laws.

7. Contact Information

For any inquiries regarding personal information, please contact:
Artisan Kyoto Personal Information Management Office E-mail: [info@artisan-kyoto.com] (tentative)

8. Changes to This Privacy Policy

This Privacy Policy may be revised from time to time.
If significant changes are made, we will notify users on our website or by other appropriate means.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed by Japanese law. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the Kyoto District Court.

Last updated on June 1, 2025